Right of withdrawal
Consumers are entitled to the statutory right of withdrawal. No voluntary right of withdrawal is granted to business customers.
As a consumer, you may withdraw from your contractual declaration within 14 days without giving any reasons, in text form (e.g. letter, email) or – if the goods have been delivered to you before the expiry of the withdrawal period – by returning the goods. The withdrawal period begins upon receipt of this notice in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery), and not before fulfillment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 (1) and (2) of the Introductory Act to the German Civil Code (EGBGB), as well as our obligations pursuant to § 312e (1) sentence 1 of the German Civil Code (BGB) in conjunction with Article 246 § 3 EGBGB. Timely dispatch of the notice of withdrawal or the goods shall be sufficient to meet the withdrawal deadline.
The withdrawal must be addressed to:
Einstein Innovationen GmbH & Co. KG
Aichacher Str. 8a
86674 Baar
Germany
The right of withdrawal does not apply to:
The delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the buyer is decisive, or which are clearly tailored to the personal needs of the buyer.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments received from you, including delivery costs (with the exception of additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
We may refuse reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods beyond what is necessary to establish their nature, characteristics, and functioning.
